We are excited to open our doors and welcome new guests for the 2021 season. However, the safety of our staff and guests is our top priority. As the landscape of COVID-19 is ever-evolving, we ask that our guests stay up to date and follow all provincial health guidelines. You can find more information on the current BC COVID-19 rules and regulations here.
In addition to provincial health guidelines, please read and review the following policies and procedures for lessons, tours, rentals, and visiting our retail space.
IF YOU FEEL UNWELL:
If you have been exposed to someone with COVID-19 or if you are experiencing any of the symptoms, please stay home. The symptoms of COVID-19 are: fever, chills, new or worsening cough, shortness of breath, sore throat, new muscle aches, and/or headaches.
If you feel sick or experiencing any of the symptoms listed above, please do not enter our rental or retail spaces and please call to cancel your booking. You can review the COVID-19 rescheduling and cancellation policy here.
We are lucky that our operation is primarily based outside and surfing/paddling naturally encourage physical distancing. We ask guests to abide by our safety procedures when participating in a lesson with Swell:
HOTEL ZED LOCATION:
Our storefront location, located on the south side of Hotel Zed, is a small indoor space. We ask that you please wear a mask before entering the shop. In addition:
MACKENZIE BEACH SURF SHACK:
Our Mackenzie Beach Surf Shack, located at the Mackenzie Beach campground, is situated outside on the beach front side of the main building. However, as space is tight, we ask that you please wear a mask when checking in and picking up/returning rentals. In addition:
FIRST AID COURSES:
All participants must abide by the following safety measures:
Our team is working hard to make sure our gear and shop spaces are cleaned and disinfected regularly. Here’s what you can expect when visiting a Swell location:
Tofino is a busy place in the summer. Guests should come prepared for lines as all businesses adapt to dynamic provincial health protocols and procedures. We are all doing our best and we ask that visitors practice patience.
COVID has made it more challenging to stay connected. If you’re unable to join us this season due to travel restrictions or COVID-related challenges, we would still love to stay connected! You can always check out our blog or visit our social media to see what we’re up to.
Thanks so much for your cooperation. We hope to see you and this summer!